With the beginning of the General Data Protection Regulation, the protection of personal data is extended, giving its holders new prerogatives, namely with regard to the rights to transparent communication and the right to information about their rights, as follows:
Responsible for data processing
Ervas e Mezinhas knows and undertakes to respect the rules established for data processing.
For the purposes of exercising the rights mentioned below regarding data processing, the customer may contact Ervas e Mezinhas in person or via email: firstname.lastname@example.org.
Personal data collected
The personal data collected by Ervas e Mezinhas may include, among other things, the name, personal contact (mobile phone, landline phone or email), address and taxpayer number. As well as data regarding the clinical and therapeutic situation of the user, important to ensure safety in the sale and advice of natural health products.
Purpose of data processing
The data collected by Ervas e Mezinhas are only intended to be used in order to allow the provision of the services requested by our customer, the creation of a customer file in order to facilitate / speed up future purchases and sales or provision of services, for the fulfillment of the tax obligations inherent to our services, for communication between Ervas e Mezinhas and the customer, as well as for the sending of informative and promotional emails, if the data subject expressly and unequivocally expresses his will in this regard.
Personal data will be kept for a period of 5 years from the granting of consent, or for a longer period if Ervas e Mezinhas is obliged to do so by legal imposition.
Data transfers to third parties
The personal data collected will only be used by Ervas e Mezinhas and will not be transmitted to third parties, except with the express authorization/request of the data subject.
Ervas e Mezinhas is concerned with the privacy and protection of its customers' personal data, so it has implemented technical and organizational measures that ensure the confidentiality and protection of your data.
Right to consent
All personal data collected by Ervas e Mezinhas, which are directly provided by the data subject or collected through our website https://www.ervasemezinhas.pt, must have the written or digital consent of the holder.
Right of access
Ervas e Mezinhas undertakes to provide access to all the information it holds about the holder of personal data whenever he/she requests it in writing.
Right to rectification
Whenever the holder of the personal data understands that there is a need to rectify any of their personal data, Ervas e Mezinhas will ensure that this is done as soon as possible, for this purpose, the client simply sends us an email to email@example.com with the desired changes.
Right to restrict processing
If the holder of the personal data so understands, he has the right to ask Ervas e Mezinhas to limit the processing of his personal data, which Ervas e Mezinhas undertakes to guarantee, unless arising from other national and community legislation, such data. are necessary for the fulfillment of tax or legal obligations. To do so, the client simply sends us an email to firstname.lastname@example.org to express their will.
Right to erasure
If the holder of the personal data so deems he has the right to ask Ervas e Mezinhas to delete all his personal data, Ervas e Mezinhas undertakes to ensure that this request is effective and permanent, unless arising from other national and community legislation, if such data are necessary for the fulfillment of tax or legal obligations. To do so, the client simply sends us an email to email@example.com to express their will.
Right to data portability
Ervas e Mezinhas undertakes to provide the personal data of the respective holder, within an acceptable period of time and in a readable and current format, if requested by the holder of the personal data so that they can be used by another entity.
Right to object
Your right to complain
The holder of personal data has the right to file a complaint with a supervisory authority, if he considers that his data is not being processed in accordance with applicable legislation (e.g. National Data Protection Commission - https://eportugal.gov.pt/servicos/apresentar-reclamacao/queixa-sobre-a-protecao-de-dados-pessoais).
You can also use the online complaints book at - https://www.livroreclamacoes.pt/inicio