Ervas e Mezinhas - Privacy Policy

This privacy policy applies to all data that have been directly provided by the data subject or collected through our website at https://www.ervasemezinhas.pt, with the prior consent of the owner or those who have the parent responsibilities, in the case of minors under 16, in accordance with the General Data Protection Regulation.

With the beginning of the General Data Protection Regulation, the protection of personal data is extended, giving its holders new prerogatives, namely with regard to the rights to transparent communication and the right to information about their rights, as follows:

Responsible for data processing

Ervas e Mezinhas, headquartered at Praceta Antônio Vicente Campinas Nº 2 2-A, is the entity responsible for processing personal data for the purposes of this privacy policy, by automated means or not. This privacy policy applies to all data that have been directly provided by the data subject or collected through our website at https://www.ervasemezinhas.pt, with their prior consent in accordance with the General Regulations of Data Protection.

Ervas e Mezinhas knows and undertakes to respect the rules established for data processing.

For the purposes of exercising the rights mentioned below regarding data processing, the customer may contact Ervas e Mezinhas in person or via email: geral@ervasemezinhas.pt.

Personal data collected

The personal data collected by Ervas e Mezinhas may include, among other things, the name, personal contact (mobile phone, landline phone or email), address and taxpayer number. As well as data regarding the clinical and therapeutic situation of the user, important to ensure safety in the sale and advice of natural health products.

Purpose of data processing

The data collected by Ervas e Mezinhas are only intended to be used in order to allow the provision of the services requested by our customer, the creation of a customer file in order to facilitate / speed up future purchases and sales or provision of services, for the fulfillment of the tax obligations inherent to our services, for commercial communication, thematic content, and satisfaction/needs questionnaires between Ervas e Mezinhas and the customer/user, as well as for the sending of informative and promotional emails, if the data subject expressly and unequivocally expresses his will in this regard.

Data retention 

Personal data will be kept for a period of 5 years from the granting of consent, or for a longer period if Ervas e Mezinhas is obliged to do so by legal imposition.

Data transfers to third parties

The personal data collected will only be used by Ervas e Mezinhas and will not be transmitted to third parties, except with the express authorization/request of the data subject.

Data protection

Ervas e Mezinhas is concerned with the privacy and protection of its customers' personal data, so it has implemented technical and organizational measures that ensure the confidentiality and protection of your data.

Right to consent

All personal data collected by Ervas e Mezinhas, which are directly provided by the data subject or collected through our website https://www.ervasemezinhas.pt, must have the written or digital consent of the holder.

Right of access

Ervas e Mezinhas undertakes to provide access to all the information it holds about the holder of personal data whenever he/she requests it in writing.

Right to rectification

Whenever the holder of the personal data understands that there is a need to rectify any of their personal data, Ervas e Mezinhas will ensure that this is done as soon as possible, for this purpose, the client simply sends us an email to geral@ervasemezinhas.pt with the desired changes.

Right to restrict processing

If the holder of the personal data so understands, he has the right to ask Ervas e Mezinhas to limit the processing of his personal data, which Ervas e Mezinhas undertakes to guarantee, unless arising from other national and community legislation, such data. are necessary for the fulfillment of tax or legal obligations. To do so, the client simply sends us an email to geral@ervasemezinhas.pt to express their will.

Right to erasure

If the holder of the personal data so deems he has the right to ask Ervas e Mezinhas to delete all his personal data, Ervas e Mezinhas undertakes to ensure that this request is effective and permanent, unless arising from other national and community legislation, if such data are necessary for the fulfillment of tax or legal obligations. To do so, the client simply sends us an email to geral@ervasemezinhas.pt to express their will.

Right to data portability

Ervas e Mezinhas undertakes to provide the personal data of the respective holder, within an acceptable period of time and in a readable and current format, if requested by the holder of the personal data so that they can be used by another entity.

Right to object

The holder of personal data has the right to object to any type of processing of data concerning him, provided for or not in this privacy policy, Ervas e Mezinhas, as the data controller, guarantees that the same are no longer processed for this purpose, unless it presents compelling and legitimate reasons for such processing that prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaring, exercising or defending a right in a legal proceeding.

Your right to complain

The holder of personal data has the right to file a complaint with a supervisory authority, if he considers that his data is not being processed in accordance with applicable legislation (e.g. National Data Protection Commission - https://eportugal.gov.pt/servicos/apresentar-reclamacao/queixa-sobre-a-protecao-de-dados-pessoais).

You can also use the online complaints book at - https://www.livroreclamacoes.pt/inicio

Privacy policy updates

Ervas e Mezinhas reserves the right to change its Privacy Policy, which will be available for consultation at any time on our website at https://www.ervasemezinhas.pt/gb/content/2-privacy-policy.